Q2. Visit an airline ....

Q2. Visit an airline Website and search for information on WAP or SMS access to booking airline services. Do the same for WAP or SMS services in Banking. How do both industries compare?

Answer:

I have visited Qantas.com airline website and searched for information on WAP or SMS access to booking airline services. The following is my findings....
WAP of Qantas.com provides the latest flight information direct to your mobile. It (http://www.qantas.com.au/flightinfo/dyn/wap) offers...

• Checking Real time flight arrival and departure times
• Viewing Worldwide flight timetables
• View your booking
• Checking Contact numbers for Qantas offices worldwide
• Checking Qantas Club Lounges
• SMS Flight Update
  

In the Qantas.com's WAP, it is not necessary to login and all the functions provided are to check & View things... It seems only to allow users to select records from database and no insert, drop, update operation is allowed. Therefore, the users can only see or read the information in the Qantas.com's WAP but they cannot modify and add something into the WAP site.

Then I have visited Swedbank.lv online banking and searched for the information on WAP or SMS... The following is my findings...
WAP of swedbank.lv bank (http://www.swedbank.lv/eng/pakalp/pr_5_2_9.php) offers...

• make inner bank payments;
• make domestic payments in LVL currency;
• make Your pre-defined payments;
• see the account balance;
• overview last ten transactions made on the account.

The users for this WAP site cannot only seeing account information, but also input into the WAP site, for example, making payment. As the service of this WAP site involves money and user input, Swedbank.lv requires users to login first before making any transactions.

To compare Qantas.com's WAP and SwedBank.lv's WAP in term of functionality, I first find that they are both B2C e-commerce. Then Qantas.com only provides read-only information for users when Swedbank.lv allows users' input. As Swedbank.lv allows users' input, Swedbank.lv requires authentication.